Limestone messaging
Stay connected, on your terms.
One business number for conversations and the updates you choose: (865) 761-2861.
Text messaging is not yet available
Availability
Limestone Technology Group, LLC is preparing this messaging program. SMS enrollment, automated text replies and subscriptions are not open while registration and service setup are completed. This page describes the planned services and their SMS terms; it does not enroll you.
You can continue to call (865) 761-2861 or email info@limestonetg.com.
The messages you can choose
When available, the program will offer these services. Each feature will be enabled only after its setup and permissions are ready.
Questions & demonstrations
Public information about Limestone products and services, contact details, help arranging a demonstration, and video links you request.
App alerts & reminders
Updates, service notices and reminders for the specific apps and alert categories you choose. Choosing one app does not subscribe you to every Limestone product.
Product news & offers
Optional promotional texts about Limestone products, new features, offers and demo invitations. These require a separate, explicit choice.
Authorized staff assistance
Work requests for verified staff linked to an active Limestone Central account. Access is limited to the actions that account is authorized to perform.
Last updated October 27, 2026
SMS program terms
These terms apply to texts sent by Limestone Technology Group, LLC (“Limestone”) using (865) 761-2861. Read them together with our Privacy Policy.
Your choices stay separate
Participation is optional. When enrollment opens, signed-in users will be able to verify a mobile number in Limestone Central and choose alerts for the apps they can access. Promotional texts will have their own optional, unchecked consent choice. You will be able to skip SMS setup and use your apps normally.
Adding or verifying a phone number, having an account, accepting general terms, asking a question, or choosing service alerts does not subscribe you to promotional messages. Consent to promotional texts is not a condition of purchase. Staff participation is not a condition of employment.
Only enroll a number you control. We will record the number, account where applicable, chosen categories, date, enrollment source and disclosure accepted. Changing a preference does not authorize unrelated messages.
Frequency & charges
Message frequency varies with your conversations, chosen subscriptions and reminders. Message and data rates may apply. Delivery is subject to carrier and network availability. Carriers are not liable for delayed or undelivered messages.
Stop messages or get help
Reply STOP to opt out. Reply HELP for help. You can also email info@limestonetg.com or call (865) 761-2861.
Because these texts share one sender, STOP may block all texts from this number, including app alerts, reminders, staff replies and promotional texts. Pending messages covered by the opt-out must also be suppressed. Stopping texts does not cancel your account or purchases.
Reply START or UNSTOP to request re-enablement after opting out. This does not enroll you in every app or promotional category. Only choices supported by valid consent may resume; you can change individual subscriptions in Central when available.
Automation & account access
Replies may be automated or AI-assisted when that feature is enabled. Public conversations will use public business information. Staff actions require a verified account connection and server-enforced permissions; a message claiming to be from staff does not grant access. Sensitive requests may require you to sign in and confirm the action securely.
Do not text passwords, payment details, regulated records or other confidential information. Text messaging is not an emergency service. SMS support-ticket creation and human support-agent escalation are not included in the initial program. For support, use the contact options above.
Mobile information & privacy
We use mobile numbers, consent and preference records, conversation content and delivery information as needed to provide messaging, answer requests, protect the service and honor opt-outs. Twilio and other service providers may process information necessary to operate the service. AI-assisted features, when enabled, may process message content through our configured AI providers.
We do not share, sell or provide mobile phone numbers or text messaging opt-in data and consent to third parties or affiliates for marketing or promotional purposes. Service providers may process this information only as needed to provide messaging and related operations. Other sharing provisions in our Privacy Policy do not override this restriction.
We retain consent and suppression records as needed to document choices and prevent unwanted messages. Other retention, security and privacy rights are described in the Privacy Policy. Privacy questions: privacy@limestonetg.com.